TERMS OF BUSINESS

• Your booking, which must be on our Booking Form and sent to us with a deposit of one third of the total price, will only be effective when confirmed by us in writing. The balance, together with a “Cautionary Deposit” of £50 must be received by us not later than six weeks before the beginning of your holiday. In the event of cancellation , subject to condition 11, you will be liable for the whole quoted price for the period booked.

• 2.1 The property will be available for occupation between 3pm & 4pm on the first day of your holiday and must be vacated by 10am on the last day. The licence from us shall permit you and the members of your party as named on the booking form only, to occupy the property. For the avoidance of doubt, you may invite friends over to visit but the number of people in the property must at no time exceed the amount of people we have stated that the property ‘sleeps’ unless you have our prior consent. No-one other than those named on the Booking Confirmation Form may sleep at the property. Failure to observe these rules is a serious breach of these Terms of Business (see Condition 8). You may not sub-let the property.
• 2.2 You must use the property responsibly and comply with any reasonable rules laid down by us. If we do not communicate any such rules to you, you must assume that “normal” rules (such as consideration for neighbours) apply. You may not use the property for business purposes without our prior agreement. We reserve the right to enter the property at any reasonable time provided reasonable notice is given to you.
• 2.3 You must inform us on the booking form or subsequently in writing of the names and ages (if under 21) of all the people who will occupy the property during your stay. Failure to do so may invalidate our insurance and will be a serious breach of these Terms of Business (see condition 8).

• 3.1 You must keep the property clean and in good order and you will be responsible for any breakages. We will be entitled to deduct from the Cautionary Deposit the cost of remedying any breach of these obligations together with the cost of any service or goods provided. The amount of the Cautionary Deposit is normally £50.
• 3.2 The whole amount or the balance after any deduction (as set out in Condition 3.1) of the Cautionary Deposit will be refunded to you promptly following the end of the letting.

• We have endeavoured to ensure that the description and information on our Website is true and accurate. We do not accept any liability for errors contained on the Website or for any misrepresentation. In any event , you acknowledge that minor differences may arise between the photographs, illustrations and descriptions and the actual property.

• If you have any difficulties with the property, require maintenance or have any complaints you should notify us promptly and before the end of your holiday so that we may investigate as soon as possible .

• We may cancel bookings made if the property becomes unavailable for reasons beyond our control, including without limitation, flooding, fire, significant damage to the property or failure of utility services to the property. In these cases we will refund to you any sums you have already paid. We shall have no other liability to you.

• 7.1 We will not be liable for any loss or damage suffered by you or any member of your party or to your or their property, except where such loss or damage is due to our negligence. If we are negligent our liability to you will be limited to the loss or damage which was a foreseeable result of such negligence. Except in the case of death or personal injury resulting from our negligence, our total liability to you in respect of any breach of these Terms of Business or tort or other act or omission by us in connection with this contract shall be limited in aggregate to the price agreed to be paid by you for the right to use the property for the period agreed.
• 7.2 Where you are a customer acting in the course of a business, this Condition 7.2 shall apply instead of Condition 7.1. We do not accept any liability to customers acting in the course of a business for losses of profits, business, contacts, goodwill, anticipated savings, expenses, consequential losses or other similar losses, for any reason whatsoever. To the extent permitted by law and except in the case of personal injury or death resulting from our negligence, the maximum limit of our liability to business customers, whether in contract, tort, negligence, breach of statutory duty or otherwise shall be the price agreed to be paid by you for the right to use the property for the period agreed.
• 7.3 You acknowledge that the choice of this property is ultimately your responsibility.

• If you commit a serious breach of these Terms of Business we will have the right to terminate your booking and if you are already at the property we may require you to vacate it immediately. A serious breach of these Terms of Business includes, without limitation, failure to comply with the rules of the house or health and safety advice or circumstances where your behaviour, or that of your guests, is likely to have a significant adverse effect upon those staying or living nearby the property. In the event of you committing a serious breach of these Terms of Business no refund of the fees you have paid will be returnable to you.

• Once dates of a booking have been confirmed in writing to you, they can only be changed with our agreement. Where we agree to a change in the dates of your holiday we reserve the right to make an administration charge.

• If you are unable to occupy the property you should inform us immediately of your wish to cancel the booking.

• 11.1 For the purposes of this clause 11, the following words have the following meanings:
• “you/your” means the person to whom the booking confirmation is addressed and each person named on that booking confirmation;
• “relative” means any person closely connected to you by blood, marriage or civil partnership and includes a partner with whom you are living at the same address.
• 11.2 When the holiday is booked, you are entering into a legally binding contract. If forced to cancel, for whatever reason, under the law, you will be liable for the cancellation charges.
• 11.3 Cancellation Charges

• 11.4 If you cancel the holiday pursuant to this clause 11 we shall not be liable to you in respect of any consequential or indirect loss whatsoever and any costs, monies or claim recoverable under any other insurance policy you may have taken out.
• 11.5 We strongly advise that you take out a U.K. holiday insurance policy to cover any possible losses incurred by cancellation.

• 12.1 In the event of any inconsistency between these Terms of Business and any of our other literature, whether found on our website or otherwise, the provisions of these Terms of Business will prevail.
• 12.2 When you book your holiday with us, we will collect personal information such as your name, home address, e-mail address and telephone numbers. This allows us to book the property for you. We may also collect non transactional data. We may use the information that we collect to occasionally notify you about news and information that we think you may find valuable. For example we may send you newsletters and special offers. If at any stage you decide that you would rather not receive such information , please contact us by telephone, e-mail or post.
• 12.3 If any provision of these Terms of Business is prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision shall, to the extent required, be severed from this agreement and rendered ineffective as far as possible without modifying the remaining provisions of this agreement, and shall not in any way affect any other circumstances of or the validity or enforcement of these Terms of Business.
• 12.4 The agreements between you and us are subject to English law and to the exclusive jurisdiction of the English courts.
• 12.5 It is not intended that any third party should have the right to enforce any of these Terms of Business under the Contracts (Rights of third Parties) Act 1999. It is intended that we may enforce the terms and conditions contained in these Terms of Business against you.
• 12.6 Smoking is NOT allowed inside the property.